From the time I came there to get my car serviced, till the time I decided to get a new vehicle, everyone was friendly and very willing to work with me. One person who was most welcoming and courteous was Steve Ford. I would definetely refer him to my family and friends.
My Sales person Anil Ibrahim was awesome! He made me feel at home from start to finish and his follow up was impeccable.
Straight forward and easy. Staff was nice. Only negative was the lack of selection but that is not dealers fault. They get in as many cars as possible
Both Anil and Kevin who I worked with were kind, knowledgeable, and respectful. I traveled to pick up a vehicle from their dealership and they worked with me to flesh out all the details before I arrived with no surprises.
Quick and easy process. Jonathan was able to provide me with more than one option and was honest about the better buyout options.
Ashley was amazing.... in the current market, things are tough, but she found exactly what I wanted and made it happen. 🙂
Kent at Scott Robinson really went above and beyond on customer service and really helped me out on get a new accord 2.0 turbo. Reasons why I’m a returning and loyal customer
Everyone who we deal with were friendly an profesional , very helpful . It took us & hours to buy the previous car . This time was a lot shorter
Jonathan is a excellent salesman. It’s a small world, found out that I work with Tamer cousin which is a great man to work with.
Friendly and very helpful. Helped a lot in what I wanted and what I can afford on the car. Understandable workers and tries their best to go for what we can afford .
It was quick and everything went smoothly. would definitely be buying from again in the future. The whole process was done pain free.
My sales rep was friendly and conscientious. Both of the finance people that I worked with were personable and respectful of my time.
I’ve been buying my cars from Scott Robinson Honda my whole life. I’ve worked with some of your staff for years, they are trustworthy and that’s important to me.
Very friendly people there, understanding, worked with us to make sure there were no problems with the whole buying process
Great people and great service. No problems. Well taken care off. Would def come back. What a great place. I was really taken care of.
Sales person shoen was really great support provided to us. Also he was there with us until the end of our car purchase process
Awesome staff overall. Very helpful and there was no pressure. Price was reasonable and the process of filling out the paperwork was fast.
Staff were very helpful. Especially Kubi Acikalin was incredible. He answered all my questions and made the process very easy for me.
I Received Excellent Customer Service From The Sales and Lead Specialist Named ALI HIVAND. He Was Very Helpful and He Also Explained Everything Very Well. Thank You
The staffs at Scott Robinson Honda were extremely friendly and professional. The atmosphere was very welcoming. The Manger, Salesman (Obi), and the rest of the staffs went above and beyond to deliver an exceptional customer service. I am very pleased with my purchase and my overall experience was excellent . I will definitely recommend Scott Robinson Honda to my family and Friends.
I knew what I wanted. Darren White was my salesman. I arrived on time, had requested he take the car off the showroom floor. When I got there, he was ready to go! Test drove it - and was driving it home in less than 2 hours. Amazing!
Nice,helpful sales associates. clean facilities. comfortable waiting area. great reliable service.Very knowledgeable sales staff. They staff is a great group to deal with.
Employees were very friendly, not pushy at all, very respectful and helpful. Consistency in asking for beverages or any help with info or looking at new vehicles
Today I brought my 2018 Civic Sport for it's 50,000 mile service. I arrived for my 7am appt and was greeted by MY Service Writer-Tony Tran. He was professional and friendly & quickly wrote up my work order. While waiting in the lounge, Tony came to me and recommended that I get my (dirty) A/C Cabin Filter replaced. I said yes. My car was ready at the time promised & drove away from the dealership a happy guy. Thank you Tony for another service experience.
Customer service Julissa is one of a kind Richard made things fast and easy clean facility overall great dealership. Thank you for everything appreciate you all
Everyone was very friendly and They didn’t keep me there for three hours like I have had done to me by other dealerships in the past
Personalized service, she helped me trying all the possibilities to buy a new car and finally I did it! Thank you
the patient, friendly and helpful staff assisted me in my first car buying experience. compared to other dealerships I received lots of knowledge that was considered before making my final decision.
People are friendly and very accomodating, take care of their customer very well like our sales guy John or Jonathan and our Finance Manager, theses people are awesome!!! thank you!
Everyone was great. Troy and Kevin were super knowledgeable and helpful and nice. The car is cool. The experience was good. Good coffee
The fact that you feel welcome. Sales associate Julissa, made us feel comfortable and you don’t feel pressure. The overall staff we dealt with where awesome from Julissa to Ali.
Everyone there was very kind and helpful in our car buying decision. We greatly appreciated the extended effort of everyone that went above and beyond to make our time spent there an enjoyable one.
The sales person was attentive and had answers to all our questions. She was informative, and she explained what would be a good option for us.
My experience was wonderful. My salesperson was Julissa Calixto, they never made me feel rushed or pushed toward something I did not want. She was very patient and asked us all the right questions and was very pleasant. I want to say even the people not helping were very nice always making sure we had water and we were comfortable.
Honda Torrance California very clean. The staff are nice and very accommodating. Brett explains everything and he is very friendly. Hardip is verry nice and patient. Overall i will give a ten and thumbs up. I will definietely recommemd Honda to my friends and relatives. Fast transaction with all the papers.
Friendly sales and finance representatives. Both took time with me and did not feel pushy. My sales rep, Steve Ford, went over all features on the two models of the car I was interested in. After the purchase was complete he helped set up the preferences on the car as well.
A great experience in buying my first car! Both the sales person and Finance officer were helpful and friendly! I would highly recommend Scott Robinson Honda in Torrance.
Ashley was extremely friendly and knowledgeable about the cars that we looked at. As a first time buyer, she was very sensitive to my concerns and questions. In the end, she helped me to find a car that surpassed me expectations.
This was one of the best car buying experiences that I've ever had. Our product Specialist, Marseille Gent and Manager, Aaron Bell were very knowledgeable, professional, personable and patient. They created a welcoming and comfortable atmosphere, answered all of our questions and weren't pushy. We definitely feel great about our experience and purchase.
It is the second car we have purchased here due to the great customer service Marseille gave us along with Scott Robison’s great competitive pricing.
The salesperson that helped me. Had a great warm and welcoming personality. Listened to my needs to address my concerns, budget and payment options.
Professional services, friendly environment, excellent team work, clean facility. We are very happy with the service at this dealer. Tony is very helpful and knowledgeable salesman.
Good customer service and very clean dealerships nice people and explain very well about the cars even least or to buy.
Kubi was able to meet me half way with the price . Love the free coffee and water . The facility is clean and presentable .
Friendly, knowledgeable staff. Ali and Tamser were very helpful and made the buying process quick. I encountered some issues on my end but they we’re able to help resolve it.
Quick and easy process. The staff is very friendly. Tony and Randy is top notch and knowledgeable. Definitely will refer Scott Robinson Honda to my friends.
Really good Customer service. The salesman did a really good job And also the Finance guy .was really helpful and explained everything
Tony Aguirre is well knowledgeable with the car and answered all our questions with satisfaction. The whole team made sure I get to go home with the car even after office hours. Good customer service
I wasn’t pressured, and the staff were all very helpful. Would definitely recommend to friends for future their purchases and repair needs.
I liked that as soon as I walked on the lot I was greeted by a sales representative who worked to find the car I wanted. Followed by making all the paperwork and meticulous things extremely easy for a first timer buyer.
Steven was very nice and accommodating. Very helpful and knew a lot about the car he was showing me. Very pleased with the service I received.
GREAT STAFF FRIENDLY SALES PERSON TOOK TIME TO ANSWER MY QUESTIONS. FINANCE PERSON VERY EASY TO TALK TO. SALES PERSON MADE SURE I WAS ON THE LOOP OF THE PROCESS AND ANSWERED MY CALLS
Kubi and Doug made the process quick and easy. Kubi was professional and friendly which made it easier to talk to.
Same sales rep as last time . My car was recently totaled and the cost of vehicles have gone up however he took care of me and made things fair.
Maged is the best salesman ever! I went to many stores before going to Honda and of all the salespeople I spoke to, he was the most responsive, calm, honest and patient and that's why I left in a new car! Thank you Maged! If you are looking for a new car look for him!
They work with your budget. They show you around and let you test drive the cars so you can feel more comfortable. Very kind and patient employees. Also very good deals.
Once again I had Tony Tran handle my service visit on my 2018 Civic Sport. I wanted a 45,000 mile service. He than mentioned that he might have to replace the A/C Condenser due to a possible leak for that year & model. All covered under the warranty. He warned me that it might take a little longer to finish. I said that was okay and that I would be waiting in the lounge area. I appreciated his honesty. I noticed that the dealership was still practicing covid rules. The car was finished as promised (10:30am). Tony handed me the completed ...
They were very helpful and understanding of what we were looking for. Outstanding service and knowledge. This is our second vehicle from Scott Robinson. We will be back when it’s time for the next car.
Daren White very helpful and carding. Excellent also knowledgeable and kind. Helped in every way possible and very polite. Did his best for us in many way’s.
the representative was friendly, everything worked surprisingly fast. And they had the car that we wanted which is hard to come by these days.
response time was quick. Some members of sales staff were very helpful and they went way beyond their service to assure hassle free purchase for me,
My dealer, Steven Ford , was extremely attentive . He made the experience worthwhile . The financier also made me comfortable while discussing , such an important topic as money & financing .
everything was as per plan , I was happy customer . i don’t have anything to complain . Ihab took care of me well .
Friendly, fast, great customer service. Walked in told them what i was aiming for. Went through a few negotiations and that was it. Signed contract and i was done.
My Experience was Very friendly and professional , was not over sold listen to what we were looking for and that’s what we got. Will highly recommend to friends and family.
Great customer service, friendly, knowledgeable, efficient and welcoming staff , clean facility . The whole experience was pleasant. We would definitely recommend to our family and friends.
Randy helped us through the whole process. He was very helpful and the whole process was smooth. I’m very happy and the car is running great.
The salesman Marcielle was great and easy to talk to and help a lot with purchasing a car. The whole experience was good will come back again for my next purchase
I had a great experience with Darren White. He is very helpful and provided a great service. Will recommend for my friends.
Open and honest discussion. Discussed several models of cars before selecting one for purchase. Candid discussion on merits of hybrid technology.
Kent was superb in completing sale. He made it a pleasant experience. Would recommend Robinson Honda to others. It was a no pressure sale.
Marseille was super helpful, didn't pressure me into anything and genuinely knew what he was talking about and provided the best deal for me. I could tell that he loves his job.
Attention to detail and very friendly staff without pressure. The staff assisted in the decision of the pros and cons of purchasing the leased car or start a new lease
It was great, I dealt with Sean Monroe and he made the process super easy and quick! Super glad I came back to work with him!
Kubi Acikalin and Tamer Mansour made the new car purchasing experience so pleasant! Kubi is professional and worked hard to get me deal that I wanted. Tamer is also professional and made the financing process seamless.
Jon was great! Very helpful and truly was looking to help me out :). A really easy and comfortable buying experience.
Got to the dealer around 8 pm and they stayed past closing time to help me get the car I wanted. They paid off my trade in completely and gave me the best deal they could despite my credit. Left very satisfied
No pressure from the salesman who answered all of my questions. I felt like I was dealing with an honest person. The finance manager was personable and kind. He thoroughly explained everything to me.
Troy was very helpful and made car buying process very easy for me knowing I was traveling from 2 hrs away. From sales to finance, the process was great! Very helpful and friendly!
This is my 4th car with SRH and the consistency of top notch customer service and the acknowledgment of my time's value...most appreciated.
Tamer and his team made sure to take very good care of me. They were thorough and not pushy. He made sure all options were available to me.
I liked everything because the sales rep that helped us made the process very smooth and I really like the car
Carlos was very helpful with the process and very willing to work with us on the price without feeling pressured.
Kubi Acikalin was patient and took care to answer my questions as best he could and address my doubts. He understood my caution as a first time buyer in the pandemic market. He also was on top of everything and had great follow-up and was responsive when I had additional questions.
Ashley, our salesperson, was most attentive and informative. She helped us make a good decision regarding our needs. She explained leasing to us, referred us to the Allstate representative, when we couldn’t get same day coverage from our regular carrier, and showed us all the ins and outs of the vehicle we purchased. - HRV. We did not feel pressure, just helpful guidance.
Professional crew and experience. They have full knowledge of their work. Clean looks good and smiling face. I like their professionalism. I always recommend my friends to go to the dealership of Honda in Torrance California
Kent is a really good dealer! He responded quickly and explained each one in detail, so I was able to quickly decide and purchase a car. Thanks to Kent for helping me from start to finish.
The help and service I received from Jonathan Lopez and Tamer Mansour was excellent. Jonathan has been searching for a new car for me for some time now and found one yesterday. He was so helpful, professional and knowledgeable.
Everyone was helpful and explained things well to me. Especially Ashley who got me a great trade in deal for my car! She was supportive of every question I had since my car was delayed and was wonderful. Jonathan also was super helpful:)
Salesmen courtesy, minimum amount of time in finance department, agreed to reach price in a very short time. Purchase was done in short time due to Most of the work was done on line.
Everything went smoothly. We exchanged stories about our families. It felt like we've known each other for years. Troy showed us things about the car and paired my phone to the car.
Darren White handled my lease upgrade perfectly. I felt at ease and the staff put no pressure on me to purchase. I am in the 2022 Civic that I love driving and I will be back to get my next car when my lease expires. Trustworthy, honest and upfront.
Sales rep follows up well, finance persons are very courtesy. Each conversation is very relax and understandable. I am very satisfied.
Received excellent customer service on my new car purchase. Kubi Acikalin (Sales Manager) and Kevin Mazmanian (Finance Manager) were very helpful and ensured that all my questions were answered, which made my car purchase experience flawless. I would also like to thank Martin Luna for his hard work coordinating my purchase. I would definitely recommend Scott Robinson Honda to friends and families planning on a Honda purchase.
No pressure, friendly people who explained everything in detail. They were recommended by local people, it's an institution around here.
They were quick to work with us and helped us get down to the monthly payment I wanted. They were also quick to help out with any concerns about my vehicle.
Our salesperson, Elder, was very helpful in answering questions and made the process easier. He was very thorough in showing the car and didnt rush us.
Randy Lee is a great sales person who loyaly worked with us for about a month to get us into this van. He is an exceptional worker who was always looking out for our best interest in mind. Randy is the helpful Honda person. Liked the way he showed us how to use our new van. He was always truthful and up front with us.
Randy Lee the best and easy to deal with. He listen make the whole process fast and easy. Hopefully the car is good and reliable because this our first Honda.
Friendly customer service, clean facilities, efficient buying process, detailed introduction for the car I’m happy with my purchase and will recommend this dealership to my friends and family
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