Our salesperson, Elder, was very helpful in answering questions and made the process easier. He was very thorough in showing the car and didnt rush us.
Randy Lee is a great sales person who loyaly worked with us for about a month to get us into this van. He is an exceptional worker who was always looking out for our best interest in mind. Randy is the helpful Honda person. Liked the way he showed us how to use our new van. He was always truthful and up front with us.
Randy Lee the best and easy to deal with. He listen make the whole process fast and easy. Hopefully the car is good and reliable because this our first Honda.
Friendly customer service, clean facilities, efficient buying process, detailed introduction for the car I’m happy with my purchase and will recommend this dealership to my friends and family
The customer service was really great. Ihab was very helpful as always and hospitable. I would definitely recommend family and friends.
Ali was extremely helpful and walked me through the process patiently! I will recommend him to all of my friends and family.
Obi is an excellent sales rep, this is my 3rd car with this dealer and he is always very helpful.
OUTSTANDING! MARSEILLE WAS AMAZING TO WORK WITH! HE MADE THE PROCESS OF GETTING MY CAR SEAMLESSLY EASY. I WOULD DEFINITELY GO BACK TO THIS AMAZING LOCATION
Jonathan Lopez was very nice and answered any questions we had. He was very professional and made the process easy and fast.
So unfortunately I had a terrible terrible experience with my last purchase at Downtown Honda LA. So much so I vowed to never go back but I loved Hondas so much so decided to look elsewhere and SO HAPPY I did. Ihab Ghobrial was the first person to contact me through internet sales and he stuck with me the whole way through as well as truly trying to help me find something within my budget. Look for Ihab and Tamer! They make a great team and I can honestly say this experience was truly great, thank you guys ! Happy holidays ...
The sales representative was very helpful and was very patient with us. Definitely recommend coming here, love the service. Definitely recommending this place!
Steve was very knowledgeable professional And extremely helpful. He is a great asset to the company. The facility is beautiful, and always very clean.
Your sales person Steve Ford was very informative about the vehicle I purchased, he shared many options that I had & allowed me to make the decision with no pressure. Was a very pleasant experience.
You had the car that we were looking for. What else can I say to add up to 20 words. You had the car we wanted and the price was okay. It would have been better if it was less.
Price of the car is very competitive with other dealerships. Be wary using their website's trade in offer, it may not be honored.
With the prices at what they are I cannot buy a car at this time, but my sales associate Darren White was an easy going guy and let me test drive the 2018 hatch that I liked. The guy did realize with me outraged by the price I will not ultimately purchase, but it was very tempting especially with the issues I had with my 2022 Civic Sedan from another dealer. He even helped me make an appointment with the dealership for my issue which I did for next week.
Steve Ford was fantastic -- very helpful, very friendly. Answered questions via text messages that I didn't think to ask in person. The finance guy was also great.
he kept it cool with me and made sure nothing felt rushed or to not stress me out with such a big purchase. all in all he made it a great experience car shopping with scott robinson
Tamer Mansour was very patient & showed us the used Hondas & we found one we liked so much we bought it. The paper work got done & finalized & I was able to drive my Honda home. Im coming back on Tues to have Karr alarm installed.
Anil was awesome to work with. Always available by text and keep me updated. Great guy! Been hunting for an Accord LX all over So Cal and he delivered.
I felt no pressure when I initially called your dealership and upon my first visit. Darren White (and Manager) were extremely helpful in getting the deal that worked for me.
The sales person was nice and polite and informative he answered all my questions about the car and pricing. And showed me how to use the and the special features than come with the vehicle.
Marseille was awesome! Super helpful and friendly. I liked that you guys were willing to work with us on our trade in value. Overall a very pleasant experience.
Jake was super informative when I asked him any questions throughout the whole process making it much easier for me to decide yes for the car
Ali was a great salesman from the moment we drove onto the dealership. He was funny, charismatic, detailed, and had the answers to every questions we had. we purchased a vehicle 7-8 years ago and this time around the experience went above our expectations. We will be back in the future
Ihab is very professional to introduce the car to me. We choose Odyssey in 30-40 minutes, service is very good.
Customer service was amazing, Ali Hivand is the BEST. Highly recommended. You have to work in only one thing, Bring back the coffee machine!!!
Working with Ali and Richard. They were very helpful in explaining everything. Ali was very patient when showing me cars, and Richard was very patient explaining the contract.
The energy of the place was high vibing. Sales people friendly and not pressuring. Felt at home and comfortable without being pressured. Troy was the best. I will be recommending him to others and will come back for him especially.
Genuine personality, knowledgeable and provided thorough information about how the car works so that I wouldn’t have to figure it out on my own.
Everyone was very helpful and compassionate with my situation. I’m very happy with the car I’m leasing. Ihab was very patient, excellent sales rep.
I was able to get the deal done. Kent was concerned about making sure that I found a car that I really liked.
Kent was awesome. Not pushy at all and explained everything thoroughly. I would definitely recommend this place to anyone that is looking to purchase a car.
Jake Carlson was very professional and communicated all of the facets of both the new car and the sale very clearly and congenially. He is an excellent salesman and representative of the company.
On 8/31/2021 re received and offer for a CRV from Mike Dion. Offer was good for 1 week. On 9/1/2021 we traveled 3 hours to Scott Robinson Honda to buy the CRV only to find out the selling cost would be $500 higher than the offer. This was a disappointment. Associate Kent Argue worked with us on this sale. Kent was friendly and super knowable on the product. Furthermore we felt Kent went above and beyond to ensure we knew exactly we were in the sales process. Can't say enough good things about Kent's service.
I like doing business with Randy Lee and Doug Hoffman. I have purchased/leased nine Accord EXLs at Scott Robinson with these guys because they are a class act; professional, efficient, cool.
Our sales person Darren was very informative. Everybody in the process was very helpful. I highly recommend this dealership if you are thinking about buying a new or used car.
Darren was very helpful and made it a smooth purchase! Using the true car website was very useful. If I was going to buy another car, I would drive the Two hours it took to get there.
I would describe my overall experience as great. My car salesman, Kent Argue, was attentive and helpful; from when we first met to the keys were in my hand.
Great car buying experience. This is our third vehicle we have leased and/or purchased from Scott Robinson Honda. Dan, Ali, and Brett make the car buying experience enjoyable and thoroughly answer all our questions. We have local Honda dealers in Huntington Beach but we choose to drive up to Scott Robinson Honda for the service.
Anil was the absolute BEST! This was a great car buying experience. If I need to purchase another vehicle in the future, I’m coming back to Scott Robinson & requesting Anil. Kevin in financing was also a gem! Loved working with both of them!
Salesman named Carlos was very friendly and professional, I was not pressured at all, I feel like I got a decent deal.
I’ve been shopping around different car dealerships to be able to purchase my first car. I’ve had horrible encounters at Kia, Nissan and I thought Honda wouldn’t hurt. Sad to say but I had a horrible experience at the Gardena location(Honda). Before I gave up hope I called the Torrance location. 40 mins before closing and the gentleman said please come in and see what we can do for you. I couldn’t even begin to say how thankful this experience is. I was able to lease my first car. I was so amazed how Julissa and ...
Was quick and easy. Had what I wanted and was easy to make a deal. My sales person was professional and awesome.
This is our 3rd consecutive lease from Scott Robinson, in total 4 cars, plus our son is now a customer. You hire terrific people. Randy Lee has helped us now for almost 10 years. The finance folks have been equally easy to work with and very helpful. I believe his name is Tamer-was extremely kind and helpful.
The customer service was impeccable from the receptionist to all sales personnel. The sales person who assisted with my car purchase was very patient with all questions I had and took his time to make sure I understood the procedure step by step.
Sales person, Troy, provided a comfortable, pressure free experience. Finance person, Brett, was informative and helped us get a great rate!
I like that everyone that work with in the dealership always has my best interest as the main focus. They listen to my needs and service each of the needs one at a time.
I spent days trying to find a lease and found other businesses dreadfully unhelpful. They would not listen to my needs and were constantly playing games with me that was a huge waste of my time. Luckily, we were recommended to Scott Robinson Honda and while I walked in there defeated, it was an absolute game changer. From the moment we walked in the staff was attentive and polite. The environment was friendly, the people were personable and helpful, I finally like they really listened to my needs and were able to give me exactly what I wanted. Everyone was ...
The transaction was smooth and swift. None of the Usual BS. Will definitely recommend this dealership to my family and friends.
Steve Ford was a great salesman, no pushy type of salesman. Was honest and explain everything in detail of our recent purchase.
Very transparent and quick. No haggling was required - a big time saver and avoids any potential frustrations, etc. Make the car buying process as painless as possible.
Marsielle was an extremely friendly and easygoing person which made me feel super comfortable in expressing what I was looking for in my first car. He was also super patient with me and my whole family and allowed us to ask any and every question imaginable!
Good attention, yes I can give good references to others for their services, I had good experience with them. They give me water.
The staff was very helpful and professional. From the time I got there until I left I was treated like VIP.
I just had my 35,000 mile service on my 2018 Civic Sport. It was a busy Friday morning when Tony greeted me at my car. He was professional and friendly. He quickly wrote up the work order. I waited in the lounge. 30 minutes later, Tony informed that my car was ready for me. WOW! That was quick! I have always been treated with respect and professionalism by Tony and the rest of the staff. Thank you!
Great service! Simply put, fast and easy with Jake and Kevin. Experience for yourself and have confidence to tell others.
Informative helpful honest salespeople without being too pushy. I usually hate dealing with car salesman. The price actually offered rarely matches the advertised price. Not so at Scott Robinson. The final price matched the price. And just as important....I love my new Accord.
Sales agents (Julissa and )were excellent, knowledgeable, friendly, and helpful. They took enough time to answer all my questions. Nice facility.
I like how they had a lot of patience. Went in to look for used vehicle to purchase, didn’t like the total amount once in the finance office. So I didn’t purchase the used vehicle and Ali helped me find a vehicle that would fit my purpose. Came out with a brand new 2021 Honda Civic hatch zero miles. Thank you Scott Robinson Honda, Ali, and Kevin!
Walked in explained my choices simple and smooth. Will be back for my next lease. Ihab was an amazing guy.
It was easy and straightforward. Great visit & customer service was friendly & informative. Made sure our process was handled smooth.
The staff were friendly and Ihab did everything to get me a good deal. It was a smooth sale and I like what I got.
Everyone at Scott Robinson Honda was very friendly and helpful. They worked with me to make sure I got the car I wanted.
Very informative and very helpful, Ihab was always helping with a smile. It was my first time looking at cars and he helped me by informing me about leasing the car.
Marselle was on point,honest and helpfull I will come back to this deaslership everything from Marselle and to the end with Brett was on point
The process was quick and easy; never felt rushed. My sales rep, Jake, was awesome. I was amazed at how well he knew all the gadgets on the car and explained it thoroughly! Great dealership!
Friendly and helpful service that was quick and pain free. Ihab made sure that we got a good deal and were happy with the new car.
Maged Attaalla and Richard Bruce were awesome. They were friendly and knowable. They made the whole experience easy.Would recommend Scott Robinson to anyone.
I loved my entire experience. Duran was my salesman and he helped me so much. As well as the finance man, I forgot his name unfortunately. Everything was quick and easy!
the sales person Carlos Coreas a kind honest person and very dedicated to his work he helped me from the beginning to the end even doing more within his obligations 5 stars for him ....
Hardip was very helpful with answering our questions. He was approachable and professional. He was knowledgeable and a joy to work with.
My experience at the Scott Robinson Honda store was absolutely great. Marseille took care of me and definitely made it an easy fun experience. This was my first time leasing a car and all information that was presented to me by Marseille was made very thorough.
I have been to many dealers in the past. This was by far the quickest and easiest purchase ever. The staff were great. Kent did an amazing job. Our car Wawa's sold a minute before we bought it. The staff went out of their way to find us an exact replacement. Then, the salesman who sold the original car came to us and apologized. That was very appreciated!
We came to this dealership not sure if this will be the right place to lease our next car since we have never done business with Scott Robins Honda only other Honda dealers. My husband and I were extremely happy with the service and knowledge of our Sales Associate Carlos Correa. He is very professional, great sales person, explained to us every single detail about the cars we provided options for. Carlos is very friendly and made us feel at home and he wasn't pushing the sale, he provided us time to make our decision. He worked a great ...
Brett in finances is very friendly with customers and offers helpful customer service. He works hard to make sure customers are satisfied with their purchase and that they are assisted in a timely manner. He is a very nice and social.
Customer service was great experience . Facility was clean. The process of buying a vehicle was smooth and not time consuming.
Steven Ford was professional, courteous and a great salesperson! Very genuine and easy to deal with! This was my second dealing with Scott Robinson Honda and I couldn’t be happier!
Julissa was helpful and pleasant. Spend time with us explaining details on the Honda car of our choice. Nice gal.
Professionals like Anil and David in person are a pleasure to do business with. Ihab also was informative on the phone. All information was also sent by email clearly. My car was delivered as promised and the experience was one of the best if not the best auto buying experiences.
The sales representative was so nice, willing to work with me, helped find the best option to fit my needs and just overall made what I thought would be a long process smooth easy and pleasant.
As kids our days would say, Ashley is the real MVP! Made this process quick and easy. I appreciate all of her hard work and effort!!!!
My family and I have bought many cars from your dealership. My wife and I were very satisfied with the service we received, especially from Sales Associate Marseille Gent. He was very professional and personable in going about his business. We were very comfortable in dealing with him. We would highly recommend him to our friends and other family members.
Ihab was very nice with getting the best deal and i would not hesitate to recommend him for a new car buyer.
Marseille gave the highest quality in service, was very knowledgeable, professional, and courteous. This was one of the best car buying experiences I have had. I would definitely recommend him, as well as the team at Scott Robinson Honda.
Sean More and Kevin M are amazing asset to the Scott Robinson family business. They have earned our business by meeting our family needs and advocated for a fair deal. Sean is more than accommodating. He seeks first to understand and then really tried to go above and beyond the call of duty to meet our needs. He not only earned our business this time around he has earned our loyalty for now on.
The sales man was amazing. IHAB is the best sales man they have. This is the 3rd car I purchase and I wished he could've sold all 3 to me. He has great customer service and is quickly to respond to text messages or calls. Ihab deserves 10 starts.
Finance department - Doug Hoffman did not make me enjoy my experience buying out my lease. He stated rude comments like “I don’t have time to be waiting I have other sales I have to make..” He was aggressive, disrespectful and not professional. I complained to Manager Dan Gene and he made me feel like he did not care about the situation at all. To top it off when I complained about my experience with Finance Doug Hoffman to manager Dan in front of him, Doug stated as we walked away “He was the one who told me to ...
Steve Ford the salesperson and Richard Bruce were super helpful. Both went above and beyond. This is our second automobile we bought from Scott Robinson Honda. We will buy there again.
Very friend sales associate. Very knowledgeable of cars and features each cat has. Answered all questions I had in regards to each car I was looking for
Maged Attaalla was our Sales Person (he also sold us a car at the same point last year). His service/attention were once again exceptional and his customer service skills were out of this world. If I come back to buy another car then I will certainly be asking for Maged. I can't fault him.
The friendly staff and a knowledgeable and extremely helpful car salesman. The location is very clean and nice. I would recommend to visit this dealership for future car purchasers.
Both of the agents I worked with answered all of my questions and did not provide any feeling of pressure to buy. They were well informed, professional and friendly.
My needs were met, and I am happy that I stopped at Scott Robinson Honda Dealership. Keenan Parsons worked hard to meet our needs. He is a very energetic and nice young man!
I was very pleased that your whole sales team is pro-active. I had texted Ashley when I arrived but she was with another client and Sean filled in for her and did an outstanding job. Sean did provide me with "World Class Customer Service" which I believe makes Scott Robinson Honda dealership stand out. I was impressed with everyone that I have dealt with at your dealership since I had my Honda Civic serviced there in early 2016. What I like about you dealership is that from sales to service including the cashier everyone is polite and professional.
Marseille was a pleasure to work with, it made this process so much fun! We came in fist to renew our lease for my husband’s Honda and Marseille was amazing- knew answer on every question and we leased another Civic. I told him I was interested of getting a car for myself also and because of such a wonderful experience the first time, we came back and got me a car also!
We didn’t feel pressured by salesmen at all. They gave us our space to look around. And Troy was very polite and helpful when it came to making our purchase.
Johnathan was so kind, thoughtful, understanding and helpful. He was a good listener and I felt he understood my needs. When the right car appeared , he immediately responded and the sell went forward. He was especially supportive during the negotians of the sale. I so appreciated his strength, courage and righteousness. He certainly is a wonderful asset to your business. He's humble, caring and and a delight and pleasure to have supporting the transaction. The other men were very kind and suppportive during the transaction. I value and cherish the harmonious actions taken to complete the sale. Thank you ...
Sean Monroe and Doug from finance were professional, considerate, and knowledgable. Answered all of our questions and provided guidance as needed.
Everyone was so nice and I liked the way everything was explained to me. I couldn't be happier with my experience with Honda
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