Customer Testimonials
Great customer service. Marseille Gent went through the lease process in detail. Felt like at home. The staff were very friendly and interacted in a professional manner.
What I liked about my experience is that Marseille was willing to help right when our conversation started and he was very transparent throughout my car buying process. Everything was smooth and quick and he was with us from start to finish. It couldn't have gone any better. Thank you!
Friendly service, the staff make you feel welcomed and you can tell they really want to help you.
Bryant Roache was friendly as well as informative about the products scott robinson has to offer I think Bryant deserves a raise and praise the for time he shared explaining powertain warranty works and going on test drives was fun as well
The entire team was amazing!!! Dan was super helpful, Sean Monroe is the best salesman ever and even the finance guy was great.
Andrew Sanchez and sales manager, Aaron, seemed to be genuinely decent people.and we’re informative rather than pushy.
I had oil change and tire rotation servive here. Tony Tran is professional, friendly and informative.
Obiefuna was Excellent!! , we love how helpful he was to find us what we were looking for, the dealer is clean & the rest of the crew help in every step of the way to make the transaction as smooth as possible
(Translated by Google) Excellent 👌 👌 friendly treatment (Original) Excelente 👌 👌 trato amables
Go see Julissa, she helped me purchase my Jeep a few weeks ago! She was super friendly and I felt so comfortable with her. It can be intimidating walking in by yourself. We had a great time her showing me the Jeep I have been wanting forever! Everyone there was super friendly and helpful. I’m on cloud 9 with my new Jeep and thanks for Julissa for helping me make it happen!
Tony Tran is the man. Greeted me right away and took care of my car fast. Hes not one of those sleepy service advisors who takes forever
I really appreciate the exceptional service that I received from Arnie! Normally when I get my car fixed, I always feel very apprehensive because I don't know anything about cars. Most times, I feel like I'm getting ripped off and I don't know why. I was really stressed out when I first got there, but Arnie helped me. His friendly and kind demeanor really made me feel at ease and comfortable. Arnie also did such a detailed and thorough job of explaining all the issues with my car in layman terms and what would be the best ...
Sean Monroe was the best sales person I have ever worked with! He explained everything so well and made us feel very comfortable with the whole process. I will 100% recommended anyone to buy a car from him!
I always received a great service for my service advisor Tony Tran. He is very reliable, trustworthy and very knowledgeable. Always a pleasure to visit Scott Robinson Honda in Torrance Ca.
Andres Garcia provided amazing customer service. I know being a sales rep is his job nonetheless it is visible that he takes such pride in being part of the team! He certainly ensured we felt at home. He simplified all the process which allowed us to leave the dealer with what we were looking for. Doug from finance was amazing too!
Chase, helped me get the car I was looking for. They treat you with respect and take care of you. Chase my salesman was very friendly and helped me with everything, loved my overall experience. Dan (manager) was also amazing and got me where I wanted to be with my payments. Tamper (finance) was great as well. I highly recommend this dealership all staff members are amazing. Extremely happy with my out as mentioned before. Thank you.
helpful
The only dealership where I feel like I'm treated like a human being and not just dollar signs. I'm a repeat client who just leased my 2nd car with Sean Monroe. He is by far the most honest and kind sales professional I've ever come across (and I've met many!) The whole team made the process very simple and clear. Sean helped me navigate a tough decision and vouched for me so that I could get the best deal. He's a huge asset to the company!!! I feel so at home that I may just ...
Tony is always taking care of me and making me feel apart of the honda family. Very good attention to detail and time and makes sure that everything is taken care of, and even things I don’t notice which says a lot because I’m crazy about keeping my vehicles in the best condition I can.
came here yesterday to buy a honda civic. Ihab was a great salesman and they were the only place out of all the places I visited that had the car i wanted!
Quick and easy!
Sean and Martin were amazing! They have always been so helpful, I appreciate you guys!
Once I had a service advisor things were better. My car drives great. They identified the leak. Labor cost the most. I thought the price as fair.
Great experience.
Sean Monroe was Excellent and I loved the personal touches and attention to detail he provided.
The courtesy and knowledge of the sales person, Ihab. The cleanliness of the campus and restroom. The knowledge and professionalism of Tamer, the finance guy. The way I noticed how the sales team interacted. I wasn't looking, but I noticed "no pressure" with all the sales people, including mine. It was an overall nice experience.
The best day of my life!! Ali & Tamar, are the best!! I can't believe what I just did with the help of these 2 awesome people!! Thank you! I'd highly recommend Scott Robinson Honda for great service!!!
Very responsive, friendly, and helpful. Made the process of buying a car really easy and got a great deal too!
My service advisor, Oscar Alecio, is the best! I always make an appointment with him when my car needs service. He is very knowledgable and pleasant and always explains the work that will be done.
Marseille was very friendly, honest and respectful. He was very knowledgeable about the car and the purchase process. He took extra time to inform us about the car’s operation and future service and maintenance. He made us feel like we had a friend who worked at the dealership. Richard was also friendly, honest and respectful throughout the paperwork process. He is extremely knowledgeable about the title process.
Marseille was very friendly, honest and respectful. He was very knowledgeable about the car and the purchase process. He took extra time to inform us about the car’s operation and future service and maintenance. He made us feel like we had a friend who worked at the dealership. Richard was also friendly, honest and respectful throughout the paperwork process. He is extremely knowledgeable about the title process.
My husband purchased our car last year a sales rep by the name of Carlos was so helpful he gave us a great offer and we have been going back for maintenance of the car for 2 years. The service in this place is 100% great shout out too mr. Carlos .
great experience having my Accord serviced. Service advisor Aliva was fantastic! This is my first Honda and the whole process much better than I expected
I enjoy the shopping experience. It’s been a while since the last time I bought a car. Sean and Tamar are very helpful during my car purchasing experience. Sean is very welcoming and try to make the sale as comfortable as possible. I don’t feel pressure about deciding. They help and explain as much as they can to help me understand what I’m getting into. Overall, it was a good experience. Would recommend this dealership.
(Translated by Google) Since you arrive, everyone is excellent people, they take care of you very well, very good service, thank you for your excellence (Original) Desde que llegas todos son exelente personas te atiende super bien muy buen servicio gracias por su exelencia
Steve Ford was professional, kind and patient, helpful in every imaginable way. He explained everything clearly and made this transaction move along smoothly. I enjoyed the entire exchange and felt very Confident about it. I felt I was in good hands
Margarita was absolutely spectacular! Every single time I have walked in to this dealership for any kind of service. Weather it’s something complicated or simple. She has been extremely helpful. No matter where I’m located I will continue to get my vehicle serviced here because of her!
The staff is courteous. They do not make you wait any longer than need be. If they cannot fix or help you with your cars issue, they tell you so as you can go to somebody who can. so far prices are reasonable
The staff is courteous. They do not make you wait any longer than need be. If they cannot fix or help you with your cars issue, they tell you so as you can go to somebody who can. so far prices are reasonable
Their sales staff was knowledgeable, timely, helpful.
Ask for troy when coming here he and the other sales reps are friendly not only with customers but also with our children they entertained our kids making our expérience easier. My son was excited to also get a new car that day he got a hot wheels car as a gift.
Our sales Rep Julissa was the best. I got a car and a new friend. Keep up the amazing service. Thank you so much.
Awesome dealership!!!!!Thank you.
Had a very comfortable and pleasant experience with Chase Wilmore and Cameron. This was my second visit. After visiting other dealerships I returned to Scott Robinson, requested to see Chase or Cameron and purchased the car. Did not get anyone at other dealers that seemed as willing to be patient and work with me as Chase and Cameron had been. They were very friendly and patient with me and relieved the stress I was going through regarding this purchase.
Sean was excellent! Very attentive. Richard was thorough and answered all my questions. Aaron was extremely helpful. Best car buying experience yet.
Great Sales and credit managers, Obi and Richard!
Troy and Richard helped us out (purpose of visit was to purchase the car I've been leasing for 4 years) - they were both helpful and friendly. Con though was I arrived at 9:45am and didn't leave until shortly after 1pm - it took much longer than anticipated.
I got everything I needed, beyond what I wanted and felt like my voice was heard and well accommodated for.
Marseille was great. Very friendly, very understanding, and very patient, as this was my first experience buying a vehicle.
Very good response and service.
We test drove the 2023 CR-V Hybrid Sports Touring with Ihab Ghobrial back in April. He was very professional, patient, and courteous. He took the time to explain the CR-V features during our test drive. We told him that we were still considering our options and he didn't pressure us in any way, which we truly appreciated. Once we decided on the CR-V, we contacted Ihab. However, the Canyon River Blue we wanted was on order with no actual ETA or VIN available (possible ETA in June). Ihab gave us a verbal pricing on the car, we couldn't even ...
Mr. Ghobrial at Scott Robinson was helping us from the beginning till end. He is very kind and honest. Thank you Mr. Ghobrial.
Everyone at the dealership was welcoming and professional! Kubi, one of the sales representatives, was very helpful and courteous during my visit. An overall pleasant experience!
Courteous… attentive… i was kept informed. Thanks Aliza!
Professionalism with a friendly touch!
We had an sales excellent experience with Ihab Ghobrial and Brett Wright. They made us feel welcome, knew the car and the Ins and outs of finance extremely well, and took great care of us through the entire process.
Never had a bad experience here, definitely do recommend people coming here for anything either to purchase a vehicle or have any questions or concerns. Everyone is very welcoming, I had came here for an oil change and Tony Tran helped me out, I did have a few questions and he definitely helped me out.
Everyone is very welcoming. Never had a bad experience here definitely recommend people coming here. I had an appointment for an oil changed and Tony T helped me out, I had a few question and concerns about my vehicle and he definitely answered all my questions. I recommend anyone who’s thinking to get a vehicle or any any concerns about a vehicle this is the place to go.
Took my Honda CR-V into the collision center at Scott Robinson Honda after a recent accident and was incredibly impressed by the level of service and professionalism. The team was thorough and performed the repairs quickly so I could get back on the road. Henry and Danielle were friendly and communicative from start to finish. Great experience.
Comfortable vibe, no sales pressure, kind and knowledgeable staff. Large selection of vehicles. Highly recommend Scott Robinson Honda!
Our salesman, Steve, was very nice, down to earth, and not pushy. He made us feel comfortable and gave us lots of time to discuss our options without pressure.
Ali was very attentive, very nice and made the process very easy for us to get our car
The customer services of Randy Lee and Sebastian Macht are excellent.
The customer services of Randy Lee and Sebastian Macht are excellent. They are good guides for the final decision of the vehicle that best suits the client.
I didn’t end up getting a Honda but Troy was absolutely delightful to interact with. Would absolutely recommend asking for Troy for your purchase.
Very friendly and smooth!
The service was quick and the staff was responsive.
Exceptional service provided by Aliza Melendez, special kudos to ALIZA!! Overall, friendly customer service experience and prompt care towards me, the customer. Most definitely will return back for future service. 😀
The service dept. and I were unable to duplicate the problem I'd experienced the day before with my Honda Clarity but they reset the software, performed an unrelated recall fix, and at the end of the day didn't charge for the work. Car runs great and 'Service Writer' Sean is my hero!
Friendly service.
Great experience. Jay was very professional. I'll go back there next time
Great job on my car at the body shop. I'm very impressed how fast Danielle at the service center had everything taken care of so quickly.
Fast Easy Communicative
Professionallism is your norm. Very knowledgeable especially Sheik.
I hadn't been to this Honda dealership in many years. I bought my first Honda here in 1991 a crx, my latest Honda a 2019 civic. Lots of things gave changed except the service. Customer service was still excellent !!!
Dear Sean, I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during my recent visit to California Torrance Scott Robinson Honda. Your expertise, professionalism, and patience made the car-buying process a pleasure. From the moment I walked through the door, you made me feel comfortable and welcome. Your thorough knowledge of the vehicles and their features helped me make an informed decision, and your willingness to answer all of my questions made me feel valued as a customer. Your commitment to excellence was evident throughout the entire process, from our initial conversation ...
Obi is a great salesman.
Interaction With sales girl Ashley very pleasant, no pressure, very knowledgeable. Tamer in finance department was also very efficient and fast.
Randy Lee was awesome. Great representative of Scott Robinson Honda. Go see him, he’ll take good care of you !!
I have always had good service at Scott Robinson, the service person has always taken good care of me and our car.
Always fast and efficient in getting my service done. Tony Tran was also a big help in giving me advice about my car.
Our experience at Scott Robinson Honda was one for the books! We are so grateful for the attention and patience we received while buying our new car! I felt that the whole team, salesmen and managers included, took the time to hear our concerns, work out the numbers and maintain the integrity of the dealer-customer relationship. Thank you to Ihab Ghobrial who kindly answered all of questions and initially showed us the car for a test drive. Huge shout out and big thanks to Sean Monroe for his amazing services and TLC! We feel very taken care of and we’...
The experience was worth visiting for, staff were very accomodating & the place is clean & comfortable to visit with.
Scott Monroe was super helpful in getting us the car we wanted! Customer service across the board was great, and we're very excited about our purchase!
We bought a Honda Pilot yesterday at the dealership and loved working with Marseille. He helped us with our kids while we were looking at the car and gave us his number so we could ask him questions and call if we ever need to get our car serviced after the sale.
Tony Tran is the man! I was so impressed with his level of customer service and the fact that my oil change was free! I was also happy on how fast the staff was with the process! Thank you again! I can’t wait to go back for service again. Definitely a smooth and efficient business.
shoutout to Richard
Great👍
Staff was very friendly and answered all my questions. Additionally, I received a competitive rate(1%+ lower than the apr offered from other lenders I applied to i.e. Chase, BOA, Capital One) and the overall car buying process was pretty quick. Shout out to Kent Argue and Tamer Mansour who assisted me during my purchase.
My salesman Marseille Gent was the best. Ihab was pretty busy but he left me in great hands with Marseille. Marseille was very knowledgeable and definitely made me feel it was important to help me and give me the truth, no BS, regarding the sale. He knew what I wanted and got it for me.
If you're looking to buy a NEW CAR, I HIGHLY recommend this place!!! Basem Michael Yousef, Thank you for your great customer service! Thank you for being very honest, upfront and patient with me + Thank you Honda team! I got a great deal! I purchased a 2023 Honda Civic Sport for a great price!! *satisfied customer 100/100
I had a good customer service experience with the salesman Ali Hivand he made my experience great i would recommend him he would help you a lot ..