Customer Testimonials
Fast Easy Communicative
Professionallism is your norm. Very knowledgeable especially Sheik.
I hadn't been to this Honda dealership in many years. I bought my first Honda here in 1991 a crx, my latest Honda a 2019 civic. Lots of things gave changed except the service. Customer service was still excellent !!!
Dear Sean, I wanted to take a moment to express my sincere gratitude for the exceptional service you provided during my recent visit to California Torrance Scott Robinson Honda. Your expertise, professionalism, and patience made the car-buying process a pleasure. From the moment I walked through the door, you made me feel comfortable and welcome. Your thorough knowledge of the vehicles and their features helped me make an informed decision, and your willingness to answer all of my questions made me feel valued as a customer. Your commitment to excellence was evident throughout the entire process, from our initial conversation ...
Obi is a great salesman.
Interaction With sales girl Ashley very pleasant, no pressure, very knowledgeable. Tamer in finance department was also very efficient and fast.
Randy Lee was awesome. Great representative of Scott Robinson Honda. Go see him, he’ll take good care of you !!
I have always had good service at Scott Robinson, the service person has always taken good care of me and our car.
Always fast and efficient in getting my service done. Tony Tran was also a big help in giving me advice about my car.
Our experience at Scott Robinson Honda was one for the books! We are so grateful for the attention and patience we received while buying our new car! I felt that the whole team, salesmen and managers included, took the time to hear our concerns, work out the numbers and maintain the integrity of the dealer-customer relationship. Thank you to Ihab Ghobrial who kindly answered all of questions and initially showed us the car for a test drive. Huge shout out and big thanks to Sean Monroe for his amazing services and TLC! We feel very taken care of and we’...
The experience was worth visiting for, staff were very accomodating & the place is clean & comfortable to visit with.
Scott Monroe was super helpful in getting us the car we wanted! Customer service across the board was great, and we're very excited about our purchase!
We bought a Honda Pilot yesterday at the dealership and loved working with Marseille. He helped us with our kids while we were looking at the car and gave us his number so we could ask him questions and call if we ever need to get our car serviced after the sale.
Tony Tran is the man! I was so impressed with his level of customer service and the fact that my oil change was free! I was also happy on how fast the staff was with the process! Thank you again! I can’t wait to go back for service again. Definitely a smooth and efficient business.
shoutout to Richard
Great👍
Staff was very friendly and answered all my questions. Additionally, I received a competitive rate(1%+ lower than the apr offered from other lenders I applied to i.e. Chase, BOA, Capital One) and the overall car buying process was pretty quick. Shout out to Kent Argue and Tamer Mansour who assisted me during my purchase.
My salesman Marseille Gent was the best. Ihab was pretty busy but he left me in great hands with Marseille. Marseille was very knowledgeable and definitely made me feel it was important to help me and give me the truth, no BS, regarding the sale. He knew what I wanted and got it for me.
If you're looking to buy a NEW CAR, I HIGHLY recommend this place!!! Basem Michael Yousef, Thank you for your great customer service! Thank you for being very honest, upfront and patient with me + Thank you Honda team! I got a great deal! I purchased a 2023 Honda Civic Sport for a great price!! *satisfied customer 100/100
I had a good customer service experience with the salesman Ali Hivand he made my experience great i would recommend him he would help you a lot ..
Thank you to Michael Yousif for helping me find a new car that met my needs. It is not an easy process, but I felt that Michael had my back and helped me make an informed decision. Tamir in the finance department also did his best to make sure that we were able to reach an agreement that was fair and manageable for us both. I'm happy with my new car and wouldn't hesitate to buy another from this dealership.
Great experience as first time buyer Marseille helped me out 10/10 recommend him to help anyone out with a purchase there!
Troy is very nice and straightforward. I am on a budget but he try his best to help me out as if he was my family lol. I feel respected, comfortable and satisfied with the customer service he brought to me. If u wanna buy a Honda , just come to Troy. I think all people at Scott Robinson Honda are also very nice.
Margerita and the whole team of advisers at Robinson Honda are top notch. Our 2018 Honda CRV oil change was timely and done just when Margerita said it would be done. That was refreshing. Will be back again. Thanks, Rick
Went here yesterday and everyone I dealt with was great! Shout out to my guy Michael Yousef and Tamer for taking care of me. Excellent service and and honest people. I would recommend anyone to make a purchase here.
Margarita was great she help me and all my needs for my car. Everything was great and I didn’t have to wait for a long time. I highly recommend going to service your car at Scott Robinson Honda. Great experience. Thank you Margarita.
I recently traded in my leased vehicle for a new lease. Car shopping is a stressful experience usually, but Marseille made my experience absolutely amazing from start to finish! I got a car I’m SO happy with and he was sure to follow up to be sure everything was going well after. I know he’ll be there for me if I need him over the next 3 years and that’s an amazing feeling!!
After having my Ford Focus for over 10 years it was time for an upgrade. I knew what I was looking for and we had shopped around at a few other dealerships. We came into Honda and my husband and I were greeted by the friendliest salesman, Basem “Michael” Yousef. I told him what we were looking for and what our budget was. He wasn’t only down to earth, but extremely helpful. When we found the vehicle we liked he brought its inside to see what he could make work for us. He was able to get us a phenomenal ...
Great customer service!! Love Honda!!
Basem Michael Yousef was patient, knowledgeable, and candid. He provided outstanding customer service!
On time service
Great experience every time I bring in my vehicle.
The service techs are friendly and knowledgeable. My vehicle was serviced quickly. Best Honda service department in LA.
Tony is awesome; friendly, efficient, and professional. He took care of scheduling an appointment and expediting my service at the appointed time.
Oscar is a star employee. Professional with clear accurate communication regarding cost and time frames. Extremely knowledgeable and helpful with every question.
I loved everything, customer service was excellent. so happy to be part of Honda Scott Robinson.
Kent Argue was a 10/10 experience during my lease-trade-in transaction. Richard in finance was a pleasure to work with, as was Mike the GM of Scott Robinson.
This was my first purchase with you guys and it exceeded my expectations. Sebastian was more than helpful. He went above and beyond for us and we are really grateful. We really appreciate all of your guys time and patience through this experience!
I bring my two Honda vehicles (2015 Odyssey, 2019 Clarity PHEV) here for service and my overall experience has been good. My preferred service advisor (Alex) has provided courteous and professional service and never been pushy to upsell "unnecessary" services. My other advisor (Aliza) has also been good. The place is clean and wait times are reasonable. The manager (Arnie) has shown empathy and responded reasonably in the situations that I brought to his attention. There is still room for improvement, especially in that ancillary paid for services have often not been performed as stated: I used to get the ...
It was easy to get my Honda even though I had to unfreeze my credit score viewing, pay 10K down, figure out the car to buy and smooth interaction with the team at Scott Robinson Honda. Finance interactions were clean and having bought two Honda's before I knew what to expect. We were able to make an appointment which was helpful since my parents were considering a car too but in their 80's so nice to have them not wait too long.
Last month, I traded my 2019 Honda Pilot w/2WD for a 2022 Pilot w/AWD at Scott Robinson Honda. Drove all the way down there from Ventura County on a recommendation, and am so glad I did! This was my 4th Pilot, and I have never had as great of a buying experience as I did there. The GM, the sales manager, and Ashley were all so friendly and helpful. There were no hidden fees like some dealerships throw in, the prices were excellent, and the service was great. Special thanks to Mike Cirona for taking great care of me at ...
It was easy to get my Honda even though I had to unfreeze my credit score viewing, pay 10K down, figure out the car to buy and smooth interaction with the team at Scott Robinson Honda. Finance interactions were clean and having bought two Honda's before I knew what to expect. We were able to make an appointment which was helpful since my parents were considering a car too but in their 80's so nice to have them not wait too long.
Prompt service, detailed communications, courteous and professional service members.
I took my car to get serviced for an oil change and for another reason I was dealing with my car and Tony Train was an excellent help. He gave me great customer service and was very helpful. He helped find the problem with my car . He has great communication skills. He is very kind .
They listened, Mohamad was very attentive and not pushy at all. The rest of the team was excellent as well I can say they made my first car buying experience enjoyable and not a horror show.
Price for the services was improved. Clean waiting area with room for social distancing. Hot beverage area was open again.
Sean was my contact and he did a fabulous job: no hassles, delivered early, and kept me informed. This was easy, and made me want to return
Prompt, fast and reliable service! Everyone at Scott Robinson does excellent work. Whenever it comes to service my Honda, I know I can count on their team to take care of my service.
Efficient agents and expected work completed as promised; agents are knowledgeable and helpful in determining what maintenance service is needed.
Ali was amazing! First time buying a car and he was super patient, very knowledgeable and taught me so much, and above all he made me feel so comfortable not pushed or rushed in any way. Rich was also very helpful and walked me through all the documents and explained everything very well.
All the personal are friendly and helpful , clean facility and take care me very well. I bought a SUV
Randy Lee was so easy and awesome to work with! He was genuinely friendly and so knowledgeable about everything Honda. You have a Scott Robinson Honda lifetime customer now!
This is my 2nd purchase from Scott Robinson honda and both purchases went smooth and I’ll definitely go back to purchase again.IHAB GHOBRIAL was a great salesman
Great experience every time I purchased a car there I always leave Happy! And I always Appreciate the Follow up!
A straightforward business transaction with references, answers and app tools to make the paperwork processes go smoothly. Key execs offered their private phones for and post-sale topics.
The salesmen and finance manager worked with me to find a number a that we could both agree on. We were able to have a conversation about what we both wanted and how we could get there. Michael and Hardip were patient with me and we were all able to work through a deal that I ultimately accepted so thank you both for all of your help!
Sebastian was so helpful in my car selling experience. He is the most honest dealership employee I have ever met.
It was a fast and smooth experience. The representative knew about all the car features and was able to work with me on my requirements.
Very very kindly and friendly parts guys Will be back for some more parts..
During my vehicle search I visited two other Honda locations (Cerritos & Culver City). In comparison, with Scott Robinson I did not feel pressured, the entire process was stress free and pleasant, and the staff was very welcoming. Sebastain and Chris listened to my needs and concern while providing great customer support from beginning to end. Sebastain and Chris were very efficient and straightforward in their communication which is definitely a plus for me throughout this entire process. The Scott Robinson team goes above and beyond.
Mr. Randy Lee and Finance manager are all amazing, they will stand in the customer's position and give me all the advice that fit to me, I am very willing to listen to their expert opinions as my brother. I will become a permanent customer of your company.
By Far the Best Honda Dealership on the West Coast! Professional and Courteous! A Great Experience!
Margarita is the best service advisor I have ever had. She was always attentive and caring. The communication from Scott Robinson Honda was consistent. Repairs were done quickly and efficiently. Will likely come back for regular maintenance service again despite it being further away from where I live than 3 other Honda dealerships.
Randy, our Scott Robinson Honda, Salesman was absolutely excellent -- he answered all of our questions, and it there was on e he could not answer, he simply said I will find out and get back to you. Again, simply excellent and enjoyable service!
I loved it all. From Jonathan's follow up in my interest of searching for another car. His service, as well as Tamer, in Finance. They were very pleasant and extremely helpful. It was a smooth and quick process. I will definitely refer family and friends to them.
The salesman Anil was amazing, helpful and very knowledgeable. I would definitely recommend to family and friends. Finance manager was very helpful as well
No pressure, just got what we needed at a good price. We found what we were looking for, an FJ Cruiser in excellent condition, a rare find indeed, Toyota doesn’t make them anymore.
Nice and friendly staff, one thing that stood out was staff was not pushy, other dealerships we visited were all very pushy making for an uncomfortable atmosphere, all staff worked hard without being pushy to make the sale happen, I would definitely purchase another vehicle from this dealership in the future.
It was a no pressure experience and I was treated fairly and Ken was great salesman. He was very informative on the difference of cars and the value of having options that we use are not
Thank you for being trustworthy, professional, most of all transparent in this process of buying a car.
Everyone was incredibly friendly and made the purchasing process as easy and as enjoyable as possible. Julissa (our salesperson) and Kevin (our finance person) were great to work with.
No pushy salespeople service was great. Finance department is great thanks Richard. Buying process went smoothly was in and out quickly.
Nice staff all around. Very personable and interesting staff from all over the world. One thing, however. The handle on the passenger doo is broken but this wasn't pointed out to me when I bought the vehicle.
Fast visit , came in to purchase a vehicle, drove from 2.5 hours away And went home with new vehicle, in and out quick and easy. Troy is a wonderful salesperson and answered all our questions. He went out of his way by waiting for us to arrive to see the vehicles and was patient with us . Thanks for a great experience.
Troy was incredibly helpful, and worked hard to get me the best deal that worked for me. He was just as excited as I was, that I would be leaving with a new car yesterday! Brett in financing was very personable, did not try to upsell me on products I didn’t need. Super happy I got the extended warranty!
Kent was very informative, honest, and kind. He was clear, helpful, and patient. He responded to my text fast. He made our experience in Honda very pleasant.
Marseille Gent was very helpful. Great Customer Sevice. He meet all our expectations. We are very happy with his services.
The Honda team did a excellent job helping me to purchase my car at Scott Robinson Honda dealership in Torrance
Upon arrival to Honda we were greeted and offered assistance right away. Ali gave us a Hassle free and professional experience. I would definitely recommend friends and family.
Marseille Gent at Scott Robinson Honda in Sales will help you find the car that is perfect for you and or family.
Jonathan was kind, professional and helpful . He was thorough -and honest. Richard the finance manager was also super helpful and made the process smooth and easy
The friendliness and helpfulness of the salesman Obi and Finance Mgr. Tamer at Robinson Honda made shopping for a car a pleasure. It was a very smooth transaction and I purchased a 2022 new CRV.
The sales person "Ihab" addressed the customer needs quickly in a professional way. The deal was made very clear, the pros and cons was explained well. Also gave insights of some of the details which I was unware. It helped to make quick decision with satisfaction.
There’s no pressure from sales staff, friendly, clean, attentive. I’ve always felt they’re main goal was to meet my needs.
My husband and I appreciated it very much that Salesman Kenneth Bonner was not pushy, and he was VERY patient‼️
Darren was very patient and understanding of our needs and wants. His willingness to help made us feel confident in the sale of our CR-V.
I recently went in to trade in my car. The staff were friendly and patient with me. I had a way better experience here then what I did at another Honda Dealership. I thought Sebastian was really helpful. Love my car and now I am just waiting for my car to be payed off by them. Will keep you updated. Hopefully they are quick and I will change to 5 stars because so far great service.
I liked our salesman, Sebastian. The process was smooth, and he answered all of our questions in detail.
Ask for Sebastian! He was great! My experience was wonderful, and the process of trading in my car for a new 2022 Honda Accord SE Sport was stress free and pleasant! I highly recommend Scott Robinson Honda in Torrance, CA, to anyone, and don't forget to ask for Sebastian! He was the best!
I am truly truly blessed and grateful for the staff at Scott Robinson Honda I believe the gentleman name was Jeffrey. He was so kind although I was not rude but not very welcoming. He was also pleasant so patient just a blessing and I'm just want to say Scott Robinson not only do they give me a great deal for my 2019 CRV but anytime I had any issues or concerns they were always willing and right there to assist so continue on giving us great service may God continue to bless and grow Scott Robinson Honda and each ...
(Translated by Google) Very gratifying, the super friendly staff give many options, for those who speak Spanish consult Sebastián el les Dara, many options adapted to your needs, (Original) Muy gratificante el personal súper amable dan muchas opciones, para los que habla español consulte a Sebastián el les Dara muchas opciones adaptadas a su necesidad ,
Troy was incredibly helpful and knowledgeable about the car I bought. He was also immensely patient as I tried to decide whether or not to purchase the vehicle.