Friendly sales and finance representatives. Both took time with me and did not feel pushy. My sales rep, Steve Ford, went over all features on the two models of the car I was interested in. After the purchase was complete he helped set up the preferences on the car as well.
A great experience in buying my first car! Both the sales person and Finance officer were helpful and friendly! I would highly recommend Scott Robinson Honda in Torrance.
Ashley was extremely friendly and knowledgeable about the cars that we looked at. As a first time buyer, she was very sensitive to my concerns and questions. In the end, she helped me to find a car that surpassed me expectations.
This was one of the best car buying experiences that I've ever had. Our product Specialist, Marseille Gent and Manager, Aaron Bell were very knowledgeable, professional, personable and patient. They created a welcoming and comfortable atmosphere, answered all of our questions and weren't pushy. We definitely feel great about our experience and purchase.
It is the second car we have purchased here due to the great customer service Marseille gave us along with Scott Robison’s great competitive pricing.
The salesperson that helped me. Had a great warm and welcoming personality. Listened to my needs to address my concerns, budget and payment options.
Professional services, friendly environment, excellent team work, clean facility. We are very happy with the service at this dealer. Tony is very helpful and knowledgeable salesman.
Good customer service and very clean dealerships nice people and explain very well about the cars even least or to buy.
Kubi was able to meet me half way with the price . Love the free coffee and water . The facility is clean and presentable .
Friendly, knowledgeable staff. Ali and Tamser were very helpful and made the buying process quick. I encountered some issues on my end but they we’re able to help resolve it.
Quick and easy process. The staff is very friendly. Tony and Randy is top notch and knowledgeable. Definitely will refer Scott Robinson Honda to my friends.
Really good Customer service. The salesman did a really good job And also the Finance guy .was really helpful and explained everything
Tony Aguirre is well knowledgeable with the car and answered all our questions with satisfaction. The whole team made sure I get to go home with the car even after office hours. Good customer service
I wasn’t pressured, and the staff were all very helpful. Would definitely recommend to friends for future their purchases and repair needs.
I liked that as soon as I walked on the lot I was greeted by a sales representative who worked to find the car I wanted. Followed by making all the paperwork and meticulous things extremely easy for a first timer buyer.
Steven was very nice and accommodating. Very helpful and knew a lot about the car he was showing me. Very pleased with the service I received.
GREAT STAFF FRIENDLY SALES PERSON TOOK TIME TO ANSWER MY QUESTIONS. FINANCE PERSON VERY EASY TO TALK TO. SALES PERSON MADE SURE I WAS ON THE LOOP OF THE PROCESS AND ANSWERED MY CALLS
Kubi and Doug made the process quick and easy. Kubi was professional and friendly which made it easier to talk to.
Same sales rep as last time . My car was recently totaled and the cost of vehicles have gone up however he took care of me and made things fair.
Maged is the best salesman ever! I went to many stores before going to Honda and of all the salespeople I spoke to, he was the most responsive, calm, honest and patient and that's why I left in a new car! Thank you Maged! If you are looking for a new car look for him!
They work with your budget. They show you around and let you test drive the cars so you can feel more comfortable. Very kind and patient employees. Also very good deals.
Once again I had Tony Tran handle my service visit on my 2018 Civic Sport. I wanted a 45,000 mile service. He than mentioned that he might have to replace the A/C Condenser due to a possible leak for that year & model. All covered under the warranty. He warned me that it might take a little longer to finish. I said that was okay and that I would be waiting in the lounge area. I appreciated his honesty. I noticed that the dealership was still practicing covid rules. The car was finished as promised (10:30am). Tony handed me the completed ...
They were very helpful and understanding of what we were looking for. Outstanding service and knowledge. This is our second vehicle from Scott Robinson. We will be back when it’s time for the next car.
Daren White very helpful and carding. Excellent also knowledgeable and kind. Helped in every way possible and very polite. Did his best for us in many way’s.
the representative was friendly, everything worked surprisingly fast. And they had the car that we wanted which is hard to come by these days.
response time was quick. Some members of sales staff were very helpful and they went way beyond their service to assure hassle free purchase for me,
My dealer, Steven Ford , was extremely attentive . He made the experience worthwhile . The financier also made me comfortable while discussing , such an important topic as money & financing .
everything was as per plan , I was happy customer . i don’t have anything to complain . Ihab took care of me well .
Friendly, fast, great customer service. Walked in told them what i was aiming for. Went through a few negotiations and that was it. Signed contract and i was done.
My Experience was Very friendly and professional , was not over sold listen to what we were looking for and that’s what we got. Will highly recommend to friends and family.
Great customer service, friendly, knowledgeable, efficient and welcoming staff , clean facility . The whole experience was pleasant. We would definitely recommend to our family and friends.
Randy helped us through the whole process. He was very helpful and the whole process was smooth. I’m very happy and the car is running great.
The salesman Marcielle was great and easy to talk to and help a lot with purchasing a car. The whole experience was good will come back again for my next purchase
I had a great experience with Darren White. He is very helpful and provided a great service. Will recommend for my friends.
Open and honest discussion. Discussed several models of cars before selecting one for purchase. Candid discussion on merits of hybrid technology.
Kent was superb in completing sale. He made it a pleasant experience. Would recommend Robinson Honda to others. It was a no pressure sale.
Marseille was super helpful, didn't pressure me into anything and genuinely knew what he was talking about and provided the best deal for me. I could tell that he loves his job.
Attention to detail and very friendly staff without pressure. The staff assisted in the decision of the pros and cons of purchasing the leased car or start a new lease
It was great, I dealt with Sean Monroe and he made the process super easy and quick! Super glad I came back to work with him!
Kubi Acikalin and Tamer Mansour made the new car purchasing experience so pleasant! Kubi is professional and worked hard to get me deal that I wanted. Tamer is also professional and made the financing process seamless.
Jon was great! Very helpful and truly was looking to help me out :). A really easy and comfortable buying experience.
Got to the dealer around 8 pm and they stayed past closing time to help me get the car I wanted. They paid off my trade in completely and gave me the best deal they could despite my credit. Left very satisfied
No pressure from the salesman who answered all of my questions. I felt like I was dealing with an honest person. The finance manager was personable and kind. He thoroughly explained everything to me.
Troy was very helpful and made car buying process very easy for me knowing I was traveling from 2 hrs away. From sales to finance, the process was great! Very helpful and friendly!
This is my 4th car with SRH and the consistency of top notch customer service and the acknowledgment of my time's value...most appreciated.
Tamer and his team made sure to take very good care of me. They were thorough and not pushy. He made sure all options were available to me.
I liked everything because the sales rep that helped us made the process very smooth and I really like the car
Carlos was very helpful with the process and very willing to work with us on the price without feeling pressured.
Kubi Acikalin was patient and took care to answer my questions as best he could and address my doubts. He understood my caution as a first time buyer in the pandemic market. He also was on top of everything and had great follow-up and was responsive when I had additional questions.
Ashley, our salesperson, was most attentive and informative. She helped us make a good decision regarding our needs. She explained leasing to us, referred us to the Allstate representative, when we couldn’t get same day coverage from our regular carrier, and showed us all the ins and outs of the vehicle we purchased. - HRV. We did not feel pressure, just helpful guidance.
Professional crew and experience. They have full knowledge of their work. Clean looks good and smiling face. I like their professionalism. I always recommend my friends to go to the dealership of Honda in Torrance California
Kent is a really good dealer! He responded quickly and explained each one in detail, so I was able to quickly decide and purchase a car. Thanks to Kent for helping me from start to finish.
The help and service I received from Jonathan Lopez and Tamer Mansour was excellent. Jonathan has been searching for a new car for me for some time now and found one yesterday. He was so helpful, professional and knowledgeable.
Everyone was helpful and explained things well to me. Especially Ashley who got me a great trade in deal for my car! She was supportive of every question I had since my car was delayed and was wonderful. Jonathan also was super helpful:)
Salesmen courtesy, minimum amount of time in finance department, agreed to reach price in a very short time. Purchase was done in short time due to Most of the work was done on line.
Everything went smoothly. We exchanged stories about our families. It felt like we've known each other for years. Troy showed us things about the car and paired my phone to the car.
Darren White handled my lease upgrade perfectly. I felt at ease and the staff put no pressure on me to purchase. I am in the 2022 Civic that I love driving and I will be back to get my next car when my lease expires. Trustworthy, honest and upfront.
Sales rep follows up well, finance persons are very courtesy. Each conversation is very relax and understandable. I am very satisfied.
Received excellent customer service on my new car purchase. Kubi Acikalin (Sales Manager) and Kevin Mazmanian (Finance Manager) were very helpful and ensured that all my questions were answered, which made my car purchase experience flawless. I would also like to thank Martin Luna for his hard work coordinating my purchase. I would definitely recommend Scott Robinson Honda to friends and families planning on a Honda purchase.
No pressure, friendly people who explained everything in detail. They were recommended by local people, it's an institution around here.
They were quick to work with us and helped us get down to the monthly payment I wanted. They were also quick to help out with any concerns about my vehicle.
Our salesperson, Elder, was very helpful in answering questions and made the process easier. He was very thorough in showing the car and didnt rush us.
Randy Lee is a great sales person who loyaly worked with us for about a month to get us into this van. He is an exceptional worker who was always looking out for our best interest in mind. Randy is the helpful Honda person. Liked the way he showed us how to use our new van. He was always truthful and up front with us.
Randy Lee the best and easy to deal with. He listen make the whole process fast and easy. Hopefully the car is good and reliable because this our first Honda.
Friendly customer service, clean facilities, efficient buying process, detailed introduction for the car I’m happy with my purchase and will recommend this dealership to my friends and family
The customer service was really great. Ihab was very helpful as always and hospitable. I would definitely recommend family and friends.
Ali was extremely helpful and walked me through the process patiently! I will recommend him to all of my friends and family.
Obi is an excellent sales rep, this is my 3rd car with this dealer and he is always very helpful.
OUTSTANDING! MARSEILLE WAS AMAZING TO WORK WITH! HE MADE THE PROCESS OF GETTING MY CAR SEAMLESSLY EASY. I WOULD DEFINITELY GO BACK TO THIS AMAZING LOCATION
Jonathan Lopez was very nice and answered any questions we had. He was very professional and made the process easy and fast.
So unfortunately I had a terrible terrible experience with my last purchase at Downtown Honda LA. So much so I vowed to never go back but I loved Hondas so much so decided to look elsewhere and SO HAPPY I did. Ihab Ghobrial was the first person to contact me through internet sales and he stuck with me the whole way through as well as truly trying to help me find something within my budget. Look for Ihab and Tamer! They make a great team and I can honestly say this experience was truly great, thank you guys ! Happy holidays ...
The sales representative was very helpful and was very patient with us. Definitely recommend coming here, love the service. Definitely recommending this place!
Steve was very knowledgeable professional And extremely helpful. He is a great asset to the company. The facility is beautiful, and always very clean.
Your sales person Steve Ford was very informative about the vehicle I purchased, he shared many options that I had & allowed me to make the decision with no pressure. Was a very pleasant experience.
You had the car that we were looking for. What else can I say to add up to 20 words. You had the car we wanted and the price was okay. It would have been better if it was less.
Price of the car is very competitive with other dealerships. Be wary using their website's trade in offer, it may not be honored.
With the prices at what they are I cannot buy a car at this time, but my sales associate Darren White was an easy going guy and let me test drive the 2018 hatch that I liked. The guy did realize with me outraged by the price I will not ultimately purchase, but it was very tempting especially with the issues I had with my 2022 Civic Sedan from another dealer. He even helped me make an appointment with the dealership for my issue which I did for next week.
Steve Ford was fantastic -- very helpful, very friendly. Answered questions via text messages that I didn't think to ask in person. The finance guy was also great.
he kept it cool with me and made sure nothing felt rushed or to not stress me out with such a big purchase. all in all he made it a great experience car shopping with scott robinson
Tamer Mansour was very patient & showed us the used Hondas & we found one we liked so much we bought it. The paper work got done & finalized & I was able to drive my Honda home. Im coming back on Tues to have Karr alarm installed.
Anil was awesome to work with. Always available by text and keep me updated. Great guy! Been hunting for an Accord LX all over So Cal and he delivered.
I felt no pressure when I initially called your dealership and upon my first visit. Darren White (and Manager) were extremely helpful in getting the deal that worked for me.
The sales person was nice and polite and informative he answered all my questions about the car and pricing. And showed me how to use the and the special features than come with the vehicle.
Marseille was awesome! Super helpful and friendly. I liked that you guys were willing to work with us on our trade in value. Overall a very pleasant experience.
Jake was super informative when I asked him any questions throughout the whole process making it much easier for me to decide yes for the car
Ali was a great salesman from the moment we drove onto the dealership. He was funny, charismatic, detailed, and had the answers to every questions we had. we purchased a vehicle 7-8 years ago and this time around the experience went above our expectations. We will be back in the future
Ihab is very professional to introduce the car to me. We choose Odyssey in 30-40 minutes, service is very good.
Customer service was amazing, Ali Hivand is the BEST. Highly recommended. You have to work in only one thing, Bring back the coffee machine!!!
Working with Ali and Richard. They were very helpful in explaining everything. Ali was very patient when showing me cars, and Richard was very patient explaining the contract.
The energy of the place was high vibing. Sales people friendly and not pressuring. Felt at home and comfortable without being pressured. Troy was the best. I will be recommending him to others and will come back for him especially.
Genuine personality, knowledgeable and provided thorough information about how the car works so that I wouldn’t have to figure it out on my own.
Everyone was very helpful and compassionate with my situation. I’m very happy with the car I’m leasing. Ihab was very patient, excellent sales rep.
I was able to get the deal done. Kent was concerned about making sure that I found a car that I really liked.
Kent was awesome. Not pushy at all and explained everything thoroughly. I would definitely recommend this place to anyone that is looking to purchase a car.
Jake Carlson was very professional and communicated all of the facets of both the new car and the sale very clearly and congenially. He is an excellent salesman and representative of the company.
On 8/31/2021 re received and offer for a CRV from Mike Dion. Offer was good for 1 week. On 9/1/2021 we traveled 3 hours to Scott Robinson Honda to buy the CRV only to find out the selling cost would be $500 higher than the offer. This was a disappointment. Associate Kent Argue worked with us on this sale. Kent was friendly and super knowable on the product. Furthermore we felt Kent went above and beyond to ensure we knew exactly we were in the sales process. Can't say enough good things about Kent's service.
I like doing business with Randy Lee and Doug Hoffman. I have purchased/leased nine Accord EXLs at Scott Robinson with these guys because they are a class act; professional, efficient, cool.
Our sales person Darren was very informative. Everybody in the process was very helpful. I highly recommend this dealership if you are thinking about buying a new or used car.
Darren was very helpful and made it a smooth purchase! Using the true car website was very useful. If I was going to buy another car, I would drive the Two hours it took to get there.
I would describe my overall experience as great. My car salesman, Kent Argue, was attentive and helpful; from when we first met to the keys were in my hand.
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